What We Charge
Our Pricing
Affordable pricing and awesome customer service.
Our FAIR Price structure is based on the navy’s KISS principal. A simple and easy to understand pricing structure that is FAIR to all concerned. No zone differential charges, fuel surcharges, wait charges or additional pieces in order charges. The only other charge could be weight charge for orders over 100lbs .
FAIR RATE
Same Day Delivery Service
RUSH RATE
Instant Delivery Service
CUSTOMIZED RATE
Tailored Delivery Service
All businesses have different priorities and needs. Close to 50% of our clients are on a customized rate structure. We will work with you to help your business to succeed. Accommodations made for volume and frequency.
Kelowna Courier Service
Parrot Couriers
Parrot Couriers specializes in safe, fast and affordable local deliveries.
We are a 100% locally family owned Kelowna courier service. Our team is made up of hospitality professionals (chefs, managers, and restaurant owners) who in total have over 100 plus years of giving exceptional service to the public. To date this year, we have delivered over 60,000 parcels, boxes, and envelopes with only 5-star results. If you know any hospitality professionals, you know they will always strive to go above and beyond expectations for their customers while being courteous, conscientious, flexible, and competitive.Our Services
Our Typical Runs
Curbside Pickup
Grocery Delivery
Wine Delivery
Bank Runs
Boxes & Envelopes
Prescription Pickups
Costco Pickups & Deliveries
Construction Supplies
Legal Documents
Automotive Parts Logistics
Inter-Office Correspondence
Ecommerce Delivery
Save Yourself
The Errand
"I want it all – and I would like it delivered"
‘Bette Midler’
Our Difference
Why Choose Us
Easy Online Ordering
We have easy to use online ordering customized with your information and rates. Accessible 24 hours for those early morning pickups you need. Track your deliveries in real time and get notifications about the status of your order. Get proof of arrival emailed to you after every delivery.
Trustworthy & Safe
Whether picking up a parcel at the airport, Canadian Tire curbside or wine from your favorite winery, we will get your delivery to you on time. We guarantee satisfaction or the next delivery is on us.
Social Responsibility
As all local businesses that rely on locals to flourish, we must support our community that supports us. A percentage of all deliveries are donated to Parrot Island Sanctuary in Peachland and Big Brothers Big Sisters of Central and Southern Interior of BC and their Shoe Bank Project.
What Our Clients
Are Saying
What Customers Need To Know
Frequently Asked Questions
- The delivery should be left outside whenever possible. In cases where you would rather not leave it outside, please provide the phone number of the residence and our courier will call as he/she arrives so that the person can leave it outside safely, without having to physically hand it to the courier.
- Couriers will be instructed to use the "knock, drop, and go" approach to eliminate interactions. They will knock or ring the doorbell and leave the package in the mailbox, mail slot, or safest spot they can see near the door. If requested, we can have the courier call the number provided when he/she arrives so that they know it is there.
- Our couriers will not enter the buildings, therefore it is imperative that we are provided with phone numbers for the courier to call upon arrival, and then the resident must come down for the exchange.
- To ensure that our couriers can practice proper physical distancing, please help us by creating well marked courier areas in your offices and warehouses where drivers and bikers can pick up and drop off deliveries, when possible.
- All delivery times subject to weather and traffic conditions, human error and or acts of God.
- All local shipments insured for $2.00 per pound to a maximum liability of $50.00.
- Any additional insurance may be purchased @ $5.00 per every $100.00 of declared value.
- Insurance for domestic or international delivery is $7.50 per every $100.00 of declared value.
- Any insurance purchased over $500.00 must be forwarded in writing for authorization by Parrot Couriers management.
- Any claims must be forwarded to Parrot Couriers in writing within 10 days from date of delivery.
- Dangerous Goods are charged by packing group $5.00-$20.00.
- Redirect / 2nd attempt is calculated by the distance between the postal code location of the courier and the postal code of the delivery is to be made.
- DIM weight or Cubing charges will be quoted if necessary.
- Rates and Services subject to change without notice.
- No liability shall be recognized by the carrier due to improper packaging or improper labeling of shipments.
- Please let dispatcher know in advance if order is to go COD.(Cash, cheque or credit card accepted)
- Shipments labelled fragile could have an extra charge if extraordinary costs are incurred to safely transport.
- Invoices must be paid within 5 business days of Statements date
Any established business is automatically given terms of 7 days. Invoices go out every Monday for the week previous and can be paid by credit card on your web portal, by e-transfer or cheque. If these terms do not work for your accounting system please call or email Parrot Couriers.
Lets Chat
Contact Us
Operating Hours
Monday to Friday: 7am - 5pm
Saturday & Sunday: 10am - 2pm